The CQ Digital process

A clear path from first message to launch.

A simple plan, a clear scope, and direct communication from first message to launch.

The CQ Digital difference

You work directly with Connor.

You are not handed off between departments. You work directly with the person planning, building, and supporting your digital presence.

01One clear point of contact
02A defined scope before work begins
03Pay in full or split the project price 50/50

The process

From first message to launch.

  1. 01

    Tell us what you need

    Complete the short intake form so we understand your business, goals, budget, and timing.

  2. 02

    Review the plan

    You receive a proposal and service agreement with the scope, price, timeline, and terms in one place.

  3. 03

    Choose your payment option

    Pay the full project price before work begins, or pay 50% before work begins and the remaining 50% before publication, launch, final handoff, or transfer of final deliverables.

  4. 04

    Review, approve, and launch

    You review and approve the work. Any remaining balance is paid before publication, launch, final handoff, or transfer of final deliverables.

Your business. Your accounts. Your domain.

You remain the primary owner of your domain and core business accounts. CQ Digital receives only the access needed to build, launch, or support the approved work.

Build → Launch → Maintain → Expand. Care and Care Plus cover routine maintenance within their support scope. Major new features, substantial redesigns, new apps or tools, and major integrations are quoted as separate expansion work.

After launch

Support that stays understandable.

Manage the completed system yourself, choose ongoing help, or request support when you need it.

Manage It Yourself

$0/ month

For owners who prefer to manage their own updates. One-time help is available when you need it.

CQ Digital Care

$79/ month

Routine website and digital updates, small fixes, and basic troubleshooting.

One-time support

$95/ hour

For individual updates or fixes. A $149 minimum applies.

Routine support requests are normally acknowledged within 2 business days. Completion time depends on the size, complexity, access required, and nature of the request.